Crazy? You Be the Judge

This morning a very strange thing happened at the clinic. We had a new patient at 9:00. We arrived at 9:02 because we hit all red lights. The first thing the patient did was complain that he had been waiting for 10 - 15 minutes and asking if that's how we ran our clinic. I told him that if we run into traffic or a train, then we might be late a couple minutes. I gave him the paperwork. He started filling it out. It would have only taken 3-4 minutes. I asked him for his medical card so that I could photocopy it, but he ignored me. Then after a minute he said that he was very angry that he had had to wait and that he was uncomfortable being in the clinic. (Probably because of his insane temper.) He said that he thought he would leave. (He seemed agitated. Must have had some personal issues even before he came.) I told him that he was welcome to take his business elsewhere. He said that he would, even more agitated that I didn't care that he was taking his business elsewhere. I wished him luck and he stormed out. Then I had to chase him out to give him his prescription that he had been too dumb to take with him. Well, I must say that I was happy to see him leave. Any person that behaves that way is not welcome at our clinic. We give everyone so much one on one attention that his attitude would have been too draining for his business to be worth it. At least this way we didn't have an issue about maybe kicking him out after we started treating him. Where do his problems come from? Well I have to say that he did drive a very large truck. I'm sure his truck's size disappointed the ladies greatly... Now that I've blown the little steam that I had left, I'd just like to say one thing. People can be such incredible hotheads. Because we were two minutes late, the patient left. That means that he had to have wasted a minimum of 20 minutes if he lived right by our clinic. Now, he's going to have to expend time finding a new place, making an appointment and going there where he most likely will have to wait 5-10 minutes before he is seen. My question is, is he that stupid? Was his outburst worth it? If he was trying to upset me, it didn't work. It just confused me. I really didn't think anyone was that dumb, but he had to prove me wrong. Well, good for him for putting in the extra effort to surprise me. The rest of the day went even better than the morning when we lost sparky. Everything else was just smooth sailing. All the same, I can hardly wait until Friday. Talli and I have a dinner planned at Elliston Vineyards that will involve appetizers, dinner and star gazing. It promises to be a great night! Updates to follow.